Digital Service Platform Evolution paper

In their latest paper, Daniel, Henrik & Johan examine how the Spotify platform advanced to become the dominant digital service for music streaming. They demonstrate how Spotify actively modified interfaces over time in order to grow, control, and maximize value retention from its ecosystem. The paper also reveals and articulates the particular strategic conditions and dynamics that characterize digital service platforms. It is available (for free) at: http://bit.ly/2Ccfe0D

PREVIOUS